Josh Newman, Global Head of People Strategy & Experience at WPP, believes people leaders need to understand how work gets done and how the business makes money. That knowledge gives HR a stronger basis for shaping decisions about AI, employee development, and the organization’s direction.
His approach looks beneath job titles to connect tasks with the workflows and technology people use. Broad estimates of AI’s potential are a starting point. Leaders also need guidance they can apply within their own business.
Working with Reejig, Josh’s team developed role-specific playbooks connected to WPP’s workflows and WPP Open technology. His ambition is to help leaders make informed decisions about how work, teams, and career development should change together.