Everyone is treating AI like a technology problem.
It not. It's an AI Work Design problem.
And this is your moment to solve it.
Work has changed forever. This is not a project, not a cycle, not a transformation. Work will keep changing, ongoing and constantly, so this is an evolution that never really ends.
Right now you are renting the skills to keep up from outside consultants and vendors, letting them reshape how you work and walk out with that capability. It should be built inside your business, and it should sit in one place, under the CHRO.
Because right now, across your business, work is being reinvented in silos, millions are going to consultants and competing AI strategies, agents are being built twice over, agent spend is running away, and no one is tracking how any of it changes jobs or making sure your people know how to work the new way.
This is why every company now needs an AI Work Design Team, led by the CHRO, to design the work across people and agents.
This team will be responsible for identifying the AI opportunity, working with the business to redesign the work and create the AI workflows, and building a new work architecture that the business runs off.
They’ll ensure your people know how to work in the new way, monitor the impact to jobs, and give executives the intelligence to steer it.
By leading this team, the CHRO becomes the Chief Workforce Officer, the leader of the whole workforce, people and agents.
I've had the privilege of working alongside some of the most pioneering and ambitious companies in the world on exactly this, Micron, Johnson & Johnson, Lilly and St. Luke's Hospital, and partnering with Microsoft to deliver it.
Across more than sixty major enterprises, I've built the infrastructure and the team capability for AI work design. And I have seen firsthand that this capability does not yet exist in the market, and that there has never been a more urgent need for it.
The AI Work Design Blueprint is the starting point. It sets out the responsibilities every CHRO must own to lead AI Work Design and build the capability inside their organization.
Download: The AI Work Design Blueprint →