Work OntologyTM
Proof of Concept

We're excited to share the Work Ontology Proof of Concept, aligned with the specific roles you've shared. Dive into how our breakdown of tasks, skills, and workforce intelligence can support your mission and drive impactful business outcomes.

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How the Work Ontology can help you
achieve your business objectives

The Reejig Work Ontology™ is a live and dynamic model that harmonizes the Reejig industry work ontology with your company's unique work context. It provides a comprehensive view of work, empowering smarter workforce decisions and creating a unified language of work and skills across the organization. The key benefits include:

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Build strong data foundations

Access governed skills data on your work and your workforce, and power your marketplace with high-quality matches.

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Strategically deploy skills

Get insights into what skills and which resources to deploy to maximize value, manage supply and demand, and plan ahead for workforce needs.

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Improve speed to market

Cut out unnecessary tasks, speed up work processes, and focus on automating or improving tasks that need more effort.

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Anticipate skills shifts

Map out clear paths for roles that need to change, close skills gaps with targeted training, and track the ROI of reskilling to keep your workforce ready for the future.

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Reduce workforce bloat and task duplication

Identify high-impact automation opportunities, move people to higher-value roles, and manage any risks that come with AI transformations.

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Develop a clear and consistent skills framework

Organize these skills into strategic capabilities, and ensure everything aligns with business objectives.

Proof of Concept: Showcasing your selected roles

As you review each Work Ontology, a few things to note:

  • These Work Ontologies are based on Reejig’s standard Work Ontology, which has not been specifically trained on NAB's data, so it's not going to be perfect without that AI training time.
  • The magic in the data below, is that you can see how we can break down your work into Tasks and Skills, providing incredible insights about your workforce.
  • These insights will enable you to implement AI responsibly, reskill your employees, increase velocity and operational efficiency, and give both HR and the business a common language of work that truly resonates.

Customer Service Representative

Industry Icon Accounting / Consulting

Overall AI Enhancement Potential

AI Potential Icon

AI Potential Index
(AIPI)

50%
Info Icon AIPI - The percentage of tasks in this role that could potentially be automated using AI or process automation technologies.
Average Salary Icon

Approximate
Average Salary

$2.M
Total Annual Salary Icon

Approximate Total
Annual Salary Cost

$20K
Potential AI Savings Icon

Potential Savings
with Automation

$400K
Info Icon The estimated cost savings from automating tasks within this role, based on the AI Potential Index (AIPI).

Overall AI Enhancement Potential

AI Potential Icon

AI Potential Index
(AIPI)

90%
Info Icon AIPI - The percentage of tasks in this role that could potentially be automated using AI or process automation technologies.
Average Salary Icon

Approximate
Average Salary

$150K
Total Annual Salary Icon

Approximate Total
Annual Salary Cost

$3M
Potential AI Savings Icon

Potential Savings
with Automation

$1.5M
Info Icon The estimated cost savings from automating tasks within this role, based on the AI Potential Index (AIPI).

Overall AI Enhancement Potential

AI Potential Icon

AI Potential Index
(AIPI)

90%
Info Icon AIPI - The percentage of tasks in this role that could potentially be automated using AI or process automation technologies.
Average Salary Icon

Approximate
Average Salary

$100K
Total Annual Salary Icon

Approximate Total
Annual Salary Cost

$1.2M
Potential AI Savings Icon

Potential Savings
with Automation

$900K
Info Icon The estimated cost savings from automating tasks within this role, based on the AI Potential Index (AIPI).

Workforce Intelligence

Efficiency Gain Icon

Operational Efficiency Index
(OEI)

80%
Info Icon OEI - The estimated increase in overall operational efficiency if AI and automation technologies are implemented across applicable tasks.
Task Velocity Icon

Velocity of Output Index
(VOI)

30%
Info Icon VOI - The estimated increase in task completion speed after automation is introduced, especially for time-intensive or repetitive tasks.
Task Duplication Icon

Capacity Improvement from Task Consolidation (CITC)

12%
Info Icon CITC - The estimated increase in overall capacity achieved by consolidating or eliminating duplicated tasks that may be shared with other roles.
ROI Realization Time Icon

Time to Benefit Realization
(TBR)

12-18 Months
Info Icon TBR - The estimated time required to see tangible benefits from AI/automation implementation, including improved productivity and cost savings.

Tasks info All relevant tasks required to deliver the role successfully including the % of time allocated to each task, and the automation potential (indicated by lightening bolt)

Leading operating model projects or shared services transformations

AI Potential
18%

Process optimization and improvement initiatives

AI Potential
18%

Change management and adoption of new processes

8%

Continuous improvement and performance measurement

AI Potential
4%

Risk management and compliance

AI Potential
4%

Client relationship management

3%

Stakeholder engagement and communication

AI Potential
%

Data analysis and benchmarking

AI Potential
13%

Technology enablement and tool implementation

AI Potential
8%

Talent selection and workforce transition strategy

4%

Financial oversight and budget planning for transformations

AI Potential
4%

Team leadership and coaching

2%

Skills info These represent the relevant skills required, mapped back to the tasks detailed above. Several skills could be required to deliver on each task.

General
Human
Technical

Process optimization and improvement

Data analysis and interpretation

Strategic planning and vision development

Business process re-engineering

Change management

Financial analysis and budgeting

Risk management and compliance

Vendor management

Performance measurement and KPIs

Organizational design and governance

Project Management

Leadership and team management

Communication (oral and written)

Stakeholder engagement and relationship building

Conflict resolution

Coaching and mentoring

Adaptability and problem-solving

Adaptability and problem-solving

Emotional intelligence

Client relationship management

Collaboration across diverse teams

Robotic Process Automation (RPA)

Data visualization tools (e.g., Power BI, Tableau)

AI and machine learning applications

ERP systems (e.g., SAP, Oracle)

Collaboration tools (e.g., Microsoft Teams, Slack)

Cloud platforms (e.g., AWS, Azure, Google Cloud)

Process automation platforms (e.g., UiPath, Blue Prism)

CRM systems (e.g., Salesforce, HubSpot)