AI Work Design Stories

How Juliana Nunes is putting the problem before the agent

Written by Reejig | Oct 23, 2026, 7:36:59 AM

Juliana Nunes, SVP, Global Head of HR Digital at Johnson & Johnson, asks teams to explain the problem before proposing an AI solution. Her approach starts with understanding today’s work, removing unnecessary complexity, and deciding what a better employee experience should look like.

She brings that thinking into how her team operates. Listening to employees, assessing technology, and improving adoption are ongoing responsibilities. A launch is one step in that work.

Her partnership with Reejig supports a clearer understanding of how work happens. Juliana’s wider ambition is to help more HR colleagues solve problems they understand firsthand, with the expertise and support to keep improving.