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Customer Story MYOB cover image

How MYOB successfully managed retention during a major business transformation

Industry: Technology workforce: 1,000-5,000

MYOB used Reejig's workforce intelligence to gain strategic insights across their workforce and manage retention risks while undergoing a major business transformation. 

The Problem

Limited visibility into employee skills and capabilities

Prior to Reejig, MYOB relied on a combination of internal talent updating their own profiles (which rarely actually happened) and manual processes like getting leaders’ feedback, to build a complete picture of their talent.

No scalable way to track key retention risks

Before Reejig, manual retention assessments would normally be done for senior leadership but was impossible to do for the entire team. Even at an individual level, it required hours of manual analysis, and conversations with individuals or managers, and wasn't scalable.

Lack of insight to guide a complex workforce transformation

Without workforce and retention data, MYOB would have had to rely on handpicked data-sets or a gut-feeling to mobilize their workforce and engage critical talent in line with their transformation plans. They knew they needed another way.

The Solution

Complete visibility of skills across the workforce

Reejig’s Ethical Talent AI engine mapped the skills, skills mastery, capabilities, and competencies across MYOB’s entire workforce. Reejig created individual skills profiles for every employee, giving MYOB an unprecedented view of its talent landscape and generating insights and predictions across the entire workforce.

Accuracy on ‘likely to move’ predictions

Reejig used predictive intelligence to identify key strategic retention risks in MYOB’s team, saving the company hours of time in manual analysis and giving them a scalable way to proactively manage retention. 

Ability to plan for the future with predictive intelligence

With Reejig’s predictive intelligence capabilities, MYOB are able to not only look at the past and present, but take a step further to look at the future. The People team can now provide strategic counsel to leadership based on deep insights into the whole workforce and are adding a whole new layer of business insight to execute on the transformation.

The Reejig Impact

100%
Complete visibility into skills across the workforce 
80%
Prediction accuracy on a person’s readiness for a job change

MYOB is a tech company that exists to help businesses start, survive and succeed. Well known for their accounting software, MYOB embarked on an exciting transformation to become a business management platform.

The team at MYOB knew that guiding their large team through complex change would require a deep understanding of who works where, what they are capable of, and where potential and gaps exist within the business. And while the transformation could be unsettling, it would also offer real opportunities for growth. In order to engage employees and drive strategic retention initiatives the team needed to understand who might be looking for change.

To execute the transformation effectively, the MYOB team knew they needed deeper insight into their internal workforce. They partnered with workforce intelligence platform Reejig to get a complete picture of their talent.